@^, well said.
I feel a minor debate about definition's is in order, but essentially you described the situation perfectly from the perspective of the Great Chocolate Factory in the Sky. Your right, it is not good to blame the customer. They are never wrong.... ummmmm.
Yes they are, and often, but it is to be ignored most time's. Ask anyone who works in a service industry, how stupid a customer can be.
Under 20 USD, ehh Who gives a Phuck? Give them free french fries and they will go away.
I have personally seen some very expensive project's go 'Stupid' because of hand written instructions by client's. Even when faced with their own written requests they were not happy and wanted a refund for all the transportation cost's to do exactly what they wanted in the first place. In other words a scam to get a service for free or at an extreme discount, just to not get bad 'PRESS' for my company. I don't fuck around with them, because there isn't very many 'heavy lift' capable operators.
If I chose to drop a customer because of excessive aggravation, their property stays where it is forever or till they bring in someone else at twice the cost, and likely a skill level not suited to the extreme conditions the locals are trained for and I'm sub-contracted for the project anyhow. I charge double for those situation's to move thing's that I had already once lifted. Gravity is a Bitch I fight with every day. I wear real panties in the real world thus theory in an internet game doesn't impress me much.
I will spit on a customer if they violate a contract because of EGO and no court can make me do anything that is deemed too dangerous.
BAM I make the rule's in my real life and the customer is never in any danger, because I still have a duty to do.. Public safety comes first, and money is damned. I have been sued and always recovered my losses because the cases were always thrown out.
Customers often think they know better than engineers. Should I always obey them?
Judges always side with engineers over customers in my situation due to the extreme danger and environmental concerns.
Why hire a professional if they could do it themselves? The customer knows best, Right?
The truth often hurt's someone's feeling's. That is why I no longer think premium memberships are a viable option for any future internet games. They have become an extension of a person's real life, and they cannot spend money on a game without taking it personally.
Would the owner entertain a refund for me of all the money I spent on Miss Bimbo? Why should I even request it?
Because the game no longer exists, and all the real money I spent on my home and profile, and doll is GONE.
I have a legitimate claim, don't I?
Miss Bimbo was hacked into oblivion by a player who played for free. It wasn't my fault, so who should return my money?.
It is just silly to think a start-up game can behave like Microsoft and give you a free software upgrade.
I often hate my computer too, but then I also know that 99% it is user error.
A Narcissist would still blame the computer and the manufacturer, FIRST and demand a new computer.
What would happen if Microsoft gave a new computer to everyone who doesn't know how to stay virus free?
Think about it......... Should someone surfing for porn, be given a new computer every time it is contaminated?
How much would your new computer cost, when porn addicts get computers for free?
There used to be a concept of personal responsibility, but that has been revised to 'Everyone is a Victim' and should be compensated for personal failure by the merchant of a product or service.....
This is why there was a warning sticker I had to scrap off with a razor blade on my new curling Iron. I laughed when I read this; "Do not insert into the body."" Remove sticker before use" Common sense right? That sticker was not about to fall off and not be seen. Of course I'm sure several end up being burned into hair too. Every good intention can fail when you have people who behave so foolishly.
Sense is certainly not common if a warning sticker must be placed on a product to curl hair. The customer must have discovered a flaw with the tool they bought.. User error. The customer was not right using the product as a sex toy yet sued because of her damaged organ's. Brain not included.
That warning sticker was placed on the product by manufactures, to protect themselves from totally stupid people who sued for damage they did to themselves with a product they chose to buy and misuse. How do you sell something when even a plastic spoon can be used as a weapon and may cause injury when used properly, even.
Stating the obvious is never politically correct...........
Customers can be VERY wrong when they think the world revolves around them, and exists for only their entertainment at the expense of all other's.
Customers have actually demanded I cut down trees on other peoples property with out permission, to reach the goal set by them and threatened me with lawsuit's if I didn't break the law for them. 100,000 dollars later I dropped the project and took home my equipment. Where it sat accumulating the fines by the government to the owner, had him crawling back to me to finish the job he STOPPED. The fines amounted to 3x's what it would have cost if he didn't seek to tell me how to do the job in the first place.
Oh well, I padded the new contract to cover my previous losses caused by that client. Had he just stayed out of the job, it would have only cost him 1/10 of what he eventually had to pay in FINES to the government and contractors.
Stupid people are very expensive to deal with, and I admit I have little tolerance for them in environmentally sensitive areas. I can be fined too, if I'm not careful, as the contractor to a project if I am negligent following 'ORDERS' that violate the law. In this situation a Saudi Prince thought he didn't have to respect a woman's skills when it was the only way that his goal could be done. He wanted to run the project himself without any knowledge of local law or engineering at the first sight of me giving orders to men twice his size. He took it personal when he found out a woman was the project manager.
I had to smack him off his high horse and it would have been negligent if I hadn't. With one word, my men recovered the equipment, and walked away from an idiot with money. They know who cares about them getting home after work to kiss a wife and love a child... Customer's are NOT always right, unless your a whore selling something the majority can get for free. Walmart created a new culture of narcissists with their return policy. I know some very shady people who tell me stories. Stealing product, and returning the item a few day's later for cash or credit. One crime cost the company double. They treat it like a job to do. If I actually know of a few doing this in a small town, what is going on in the major cities? An entirely new system of commerce as simple as saying, I lost my receipt.
I don't work at McDonald's or KFC.
Phuck your biscuits. You bought them from a teenager wearing a hair net. (hopefully)
Get some condiment's to go with that virus, and it is easy street to the restroom. Haha.
Wouldn't it be funny if every restaurant was closed too, due to every case of diarrhea in a customer.
American's would starve to death if the customer was always right. I wont step foot inside a franchise chain-store, because I have been sick, but I didn't request a refund, or organised a media blitz against KFC. I just don't eat at those types of place's. Problem solved. Why ruin someone else's experience, if they like going to eat at those places and have developed an immune system for the fecal matter of the employees. If they like that shit, I'm not going to cry about it.
I actually remember when that slogan," The customer is always right." was first used in advertisement for new cars, on an old Black and White RF TV.
It has now become a Dogma that is exploited in courts of law, and the only people who profit from it are the lawyers.
it was a catchy slogan to sell cars, but was never written into the constitution of the USA. Nor any law book I have ever read in the 21st century ether.
Is the customer always right;(?)
Sometime's, but not often enough to place a bet upon.
It is a good slogan for a used car sales-person to use.
" AS IS, No warranty " clearly marked in the window, and yet people still think the salesman means what he is saying.
In reality : The garage/shop charge is $90 per hour for the customer to be right about a very expensive choice.
"Buyer ? Beware ", would be a much better catch-all phrase.
07.07.2016 00:07:42