Site difficulties

Posts
86
Created
17.02.2020
Author
Gessyca
Citizen

Level 39
Sex Appeal 46280
Reputation 26037
Posts 234
Freethinkerland
17.02.2020 21:26:02
Gessyca

So last night (February 16th) Bimboland just kinda died for my and my friend. It seems to have something to do with the cookies, because everytime I accelted that it showed me a screen that said I've been redirected too many times and to reload, but it wouldn't let me reload. Did this happen to anyone else?

17.02.2020 21:26:02

Senator

Level 120
Sex Appeal 1382255
Reputation 171814
Posts 4338
Antitheocra
17.02.2020 21:28:51
Vita Brevis

It was down for about an hour and it affected everyone. This happens a lot on this site. Three weeks ago the site was down for 10-12 hours. The players are never told when the site will be down. The lack of communication from staff is very frustrating. I don't think the issue has anything to do with cookies. The site is ill-managed. And when there are problems on the weekend, there is no one to contact, because staff doesn't work on weekends. So yeah. Ugh.

17.02.2020 21:28:51
State Minister

Level 289
Sex Appeal 29639308
Reputation 304664
Posts 4285
Antitheocra
17.02.2020 21:33:43
Sandi Lut

Also in December we had a huge increase of new players. Ever since then the site crashes even more. Servers don't seem equipped for the amount of traffic these days. So expect more times that the site is down. It is not your browser or cookies or so, just the lack of sufficient server space

17.02.2020 21:33:43
Happiness is inside yourself

Senator

Level 120
Sex Appeal 1382255
Reputation 171814
Posts 4338
Antitheocra
17.02.2020 21:39:01
Vita Brevis

Yeah. The site can barely handle the current traffic; there are times when the site is very slow and it takes a whole minute for a new page to load. There are site crashes. Yet the owner wants to launch a new advertising campaign so even more people come to the site. So expect the problems to happen more frequently. There are so many reasons not to spend real money on this game. Player concerns are regularly ignored and money does not seem to be invested back into the game to make it better for us.

17.02.2020 21:39:01
Senator

Level 235
Sex Appeal 10865922
Reputation 391010
Posts 2109
Agnostica
17.02.2020 23:44:41
craigslist-stripper

Vita Brevis wrote:
money does not seem to be invested back into the game to make it better for us.
this is the first and foremost issue with the site in my opinion. it's fine that team bimbo want us to spend more on the game, expected even, but what's the point of spending my real money here if it just goes in someone's pocket to pay for their nando's rather than making the game experience better?

it also sucks when the site goes down unexpectedly because you can lose precious artifact time. last night i wanted to send my bimbo to the gym at a specific time, that time being when my gym chains artifact had like 10 minutes left on it, so i could get the most use out of it. i planned for that. then the site went down and i lost my artifact by just a few minutes. not a huge deal but still annoying because i tried to plan it out

17.02.2020 23:44:41

Senator

Level 120
Sex Appeal 1382255
Reputation 171814
Posts 4338
Antitheocra
17.02.2020 23:50:26
Vita Brevis

Craigslist, you are not the only one to complain about loss of artifacts due to the site being down unexpectedly. They should replace those for us!

17.02.2020 23:50:26
Minister of Construction and Vice President

Level 26
Sex Appeal 12710
Reputation 15660
Posts 1824
Reasonopia
18.02.2020 09:49:12
Sachem

Hello My Dears

Just to make it clear - the site is hosted in AWS (cloud) and we scale the service every time there is a need for it (increased number of players / traffic). And we spend a lot on this service to ensure highest site availability possible. In fact, we scaled up again a week ago.

On top of that we work hard on optimising the code and applying cache'ing where possible to make the experience even smoother.

Obviously there might be some hiccups as the site grew very big and complex, and we are not able to predict everything, so please try to understand.

As for the "been redirected too many times", I don't think it has to do with our servers being overloaded, as our monitoring system doesn't show CPU usage on both web server and database server higher than 15-25% (which is considered very low; yes, we want to have the safety margin) on average. Of course there were some spikes peaking at 60%, but this still can't be considered overloading, and those lasted for a minute or two.

Please try to give us some more information about how this "downtime" ("been redirected too many times") could have started, as we believe this might be happening in some special case situations and is related to the code more than the server capabilities.

Thank you

Best regards
Sachem
 





18.02.2020 09:49:12
Master Builder of The Internet Republic of Bimbolands
Senator

Level 200
Sex Appeal 6511667
Reputation 248833
Posts 5272
Secville
18.02.2020 10:06:40
Ulvhild

Thank you for your answer here, Sachem! We appreciate hearing from Team Bimbo! :)

As for the redirected too many times error, this is what I usually get in those cases:
 
I get this message both on my computer and my phone, in Firefox and Chrome. Clearing cache and deleting cookies, updating browsers and all of that changes absolutely nothing, and since all the other players I've talked have gotten similar error messages I do know that the error is related to the Bimboland-site itself. It happens in the evening or night Bimboland time, which is prime-time for all the new American players. And that is, unfortunately, all I know about it.

18.02.2020 10:06:40
      - Life is a pretty cheesy game, but at least it has good graphics -
State Minister

Level 289
Sex Appeal 29639308
Reputation 304664
Posts 4285
Antitheocra
18.02.2020 13:00:29
Sandi Lut

Well the site was unavailable 2 times last week for me. I got the message Ulvhild already showed too. Both in Firefox and Chrome and on my phone. Also every day around 20:00 Bimboland time the site lags immensly. It takes up to 3 minutes to load a page sometimes. Playing games like the duels is impossible at those times.
Also all the shop workers complained about that lag that occurs every day. They can't upload items when the site lags.

18.02.2020 13:00:29
Happiness is inside yourself

Citizen

Level 39
Sex Appeal 46280
Reputation 26037
Posts 234
Freethinkerland
19.02.2020 04:57:32
Gessyca

That's the same image that came up for me. I'm fairly new to the game and I don't mean to complain, but it's a little strange that the main developer hasn't said anything about it currently to my knowledge. 

19.02.2020 04:57:32

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